Coupons & Payment
Why am I being charged tax?
The applicable sales tax charged on your order is based on the tax laws in each state. The tax rate applied to your order is calculated based on the combined state and local tax rates at the delivery or fulfillment address.
Can I pay for one order with multiple credit cards?
Currently, we can only accept one form of payment per order.
Why do I see a double charge on my credit card/PayPal?
If you notice duplicate charges on your credit card or PayPal account for the same amount and order number, it is likely due to a pending authorization. Typically, these duplicate charges will automatically disappear within 72 hours. However, if the charge remains in your account after this period or if it settles, please contact us at Support@Boiron.com.
Can I apply a coupon after placing an order?
Coupons must be applied during checkout.
What should I do if my coupon doesn’t apply?
Double-check the code, ensure eligibility, and contact customer support at shop.support@boiron.com if the issue persists.
What payment methods do we accept?
Currently, we accept debit cards, credit cards, PayPal, Apple Pay, and payments made with HSA or FSA cards.
While our website supports HSA/FSA payments, please note that acceptance of these transactions may vary depending on your bank’s policies. We recommend contacting your bank to ensure compatibility with HSA/FSA card transactions.
How do I use a coupon code?
Enter the coupon code at checkout in the “Have a coupon” field and click apply before completing your purchase.
Can I use more than one coupon at a time?
Our coupons cannot be stacked.
Why isn’t my coupon working?
Common reasons include expiration, exclusions, or incorrect entry.
Do coupons expire?
Yes, most coupons have an expiration date listed in the terms and conditions.
Can I apply a coupon to sale items?
No, sale items are excluded from our coupons.