Boiron’s Privacy Policy is available at the following link: https://boironusa.com/privacy-policy/

With thousands of honest and unbiased reviews on our products, you can research and buy with confidence. Our reviews are from real customers who have purchased and used the products you’re interested in.

We encourage and value your feedback. If you have used any of our products, we invite you to submit your own review and contribute to our growing community of informed shoppers.

Want to know when it’s back in stock? Just enter your email and click ‘Notify Me’ on the product page—we’ll send you an alert as soon as it’s available.

Our system is not set up for backorders. In the event that a medicine is out of stock, we will remove it from your order and issue a refund.

For any inquiries or concerns regarding our product ingredients, please contact the Boiron Information Center at 1-800-BOIRON-1 (1-800-264-7661) or Info@Boiron.com. Hours of operation are Monday through Friday, 9 a.m. – 5 p.m. (ET). Our knowledgeable team will be more than happy to assist you and provide you with the information you need.

No, we cannot ship outside of the Continental US and Hawaii. We do not ship to US Territories or internationally.

Orders ship from our East or West Coast warehouses. We make every effort to ship from the warehouse closest to your address; however, fulfillment is dependent on inventory and stock availability at each facility.

If your order status or tracking details show that your package was delivered, but you can’t locate it, we recommend waiting at least 24 hours before taking action. Order status or tracking details may sometimes be changed ahead of delivery, and it’s not uncommon for a package to show as “delivered” before it’s physically received. Once that time has passed, try the following:

• Verify the shipping address on your order to ensure it was correct.
• Look for a notice of attempted delivery.
• Check nearby spots where the package may have been left.
• Ask a neighbor if they accepted a delivery on your behalf.

If you’ve followed the above steps and your package still cannot be located, please contact us at Shop.Support@Boiron.com directly so we can help. We kindly ask that you report a missing package within 10 days from the time it was marked “delivered.”  Unfortunately, we won’t be able to provide assistance for missing packages reported after this time frame.

Please contact us at Support@Boiron.com and our support team will work with you to correct this. Please note: Boiron is not responsible for mistakes made at checkout, but we’re happy to help you in any way we can.

Shipping addresses can only be changed on orders that have not yet shipped. If your order hasn’t shipped, please get in touch with Shop.Support@Boiron.com to request an update to your address.

Please allow 24-48 hours for our warehouse to process your order. Once processed and shipped, orders usually arrive within 2-5 business days. Orders are shipped via USPS and tracking information will include an estimated delivery date.

Note orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may take additional time.

You can check the status of your order at any time by logging into your account. Or use this link below to search by order number and email address.