Summary:

This position oversees the accounts receivable assets by ensuring timely and accurate reimbursement for products sold.

Responsibilties:

• Resolves past-due account balances.
• Identifies and contacts past-due account holders by telephone or in writing and requests payment to bring account current. Maintains a process for follow up with customer accounts. Maintains accurate and complete records concerning collection activity. Document all account activity in system notes. Send to collection agency if necessary.
• Establish an alternative payment plan or other process for payment of past-due accounts.
• Process all credit application requests. Review credit history reports (3rd party), customer financial situation and customer payment history with Boiron. Provide a justified response to Boiron representative in a timely manner.
• Resolves account discrepancies, deductions and uncollectible accounts, and prepares adjustments or write-offs and refunds for approval as necessary. Attaches backup documentation for justification of adjustment.
• Provides assistance to customers in answering inquiries regarding their billing statement.
• Performs a variety of general accounting functions including preparation of journal entries, balance sheet reconciliations, and month-end closing tasks.
• Records and reconciles credit card, ACH and check payments in the accounting system.
• Understands the functionality and goals of the accounts receivable collections team.
• Provides excellent customer service to all external and internal customers.
• Addresses problems as they occur.
• Protects organization’s value by keeping information confidential.
• Other duties as assigned.

Requirements:

• Education: high school diploma or equivalent.
• Enthusiastic team player with a positive attitude and winning track record
• Self-starter capable of delivering on goals with minimal supervision
• Excellent presentation/communication/influencing/negotiating skills, both written and verbal, required.
• Proficient with operating a personal computer and use of MS Excel/Word/Outlook and other required programs.
• High level of personal motivation
• Ability to work in a fast-paced environment
• Knowledge of commercial credit bureau reports and credit scoring
• Knowledge of the Equal Credit Opportunity Act and Fair Credit Act
• Knowledge of Electronic Data Interchange (EDI) process
• Knowledge of JDEdwards is a plus