Summary:

The Inside Sales Medical Consultant interacts via telephone with medical professionals to increase sales volume in the assigned territory while continuing superior customer service.  Represents company at trade shows and other events.

Responsibilties:

• Respond to incoming calls from the target customers.
• Ability to make 35+ outbound calls daily to medical professionals, urgent care centers and walk-in clinics, medical spas, etc. (database provided).
• Engaging target in detailed informational/promotional product discussions.
• Recruit Healthcare Professionals for training courses and develop on-going relationship.
• Cold Calling: Actively pursuing new leads for both sales and educational course recruitment.
• Completing data entry to include details of targets’ responses, notes, and follow through appointments and actions.
• Exceeding revenue and sales goals.
• Actively follow and engage physician influencers through social media platforms.
• Co-managing buying accounts with the field medical consultant’s.
• Assisting and support the medical consultant team.
• Process sample requests and enter in CRM and JDE system.
• Preparing sales offers, proposals, product presentations, as well as general sales activity.
• Make in-person sales calls at client locations. To be coordinated with manager.
• Prepare annual budget for proposal for field visits and office trainings.
• Reviews all orders to forecast additional customer needs.
• Participation in Trade Show activities which requires overnight travel.
• Observing the high quality of ethical standards in presentations, proposals, and overall representation of the company, including professional image and appearance.
• Adheres to pricing guidelines established.
• Submitting reports detailing highlights and other activities on a monthly basis.

Requirements:

• Education: high school diploma or equivalent
• Enthusiastic team player with a positive attitude and winning track record
• 1-2 years of experience in cold calling, sales and customer service experience.
• Ability to travel for sales meetings, tradeshows and field visits.
• Availability to work weekends when needed.
• Self-starter capable of delivering on goals with minimal supervision.
• Excellent presentation/communication/influencing/negotiating skills, both written and verbal, required.
• Proficient with operating a personal computer and use of MS Excel/Word/Outlook/PowerPoint etc.
• Energetic, compelling, and professional sales presence using email and the telephone.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, and talk and hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

KNOWLEDGE,SKILLS and ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication – Writes clearly and informatively; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Ethics – Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values.
• Strategic Thinking – Adapts strategy to changing conditions.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability – Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.