Order Processing
Newtown Square, PA/Simi Valley, CA
SUMMARY OF POSITION: Responsible for filling orders requested by customers. Ensures orders are filled accurately and efficiently, continually striving for improved customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Dispatches orders by printing, sorting, and prioritizing according to departure time, shipping mode and picking sequence.
Accurately fills orders verifying quantity, size, strengths and lot numbers.
Checks each order after the order picking process is complete to ensure the product is placed and packed appropriate to prevent damage during transit; repacks order when necessary following quality standards and procedures.
Assures that returns are inventoried as soon as possible to prevent accumulation, according to the Return Procedure.
Assists with stocking shelves as requested.
Assists with inventory procedures as requested.
Follows backorder procedure; when products are out of stock
Maintains a clean work area to help ensure that merchandise remains clean and to help prevent work related injuries.
Complies with all appropriate policies, procedures, and safety rules.
Reports any possible cause of disorganization or delay to your Team Leader.
Signals any potential shortage of materials or medicines to complete the project.
REQUIREMENTS:
Education: high school diploma or equivalent
Requires the ability to read and follow instructions.
Must possess basic mathematical skills.
Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others.
Basic computer knowledge preferred.
Must be 18 years of age or older.
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Collection Specialist
Newtown Square, PA
SUMMARY OF POSITION: Responsible for account receivable assets by ensuring timely and accurate reimbursement for assigned products.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Resolves past-due account balances with customer accounts.
Identifies and contacts past-due account holders by telephone or in writing and requests payment to make account current.
Establishes alternative payment plan or other process of payment of past-due accounts.
Maintains process for follow-up with customer accounts.
Researches Accounts Payable histories.
Resolves account discrepancies, deductions and uncollectible accounts, and prepares adjustments or write-offs and refunds for approval as necessary. Attaches backup documentation for justification of adjustment.
If assigned by a supervisor, posts write-offs to system.
Maintains accurate and complete records concerning collection activity on all accounts. Documents all account productivity in system notes.
Provides assistance to customers in answering inquiries regarding their billing statements.
Completes all weekly/monthly reports according to schedule.
Provides excellent customer service to all external and internal customers.
Addresses problems as they occur.
Protects organization's value by keeping information confidential.
Other duties as assigned.
REQUIREMENTS:
Education: BS/BA with concentration in Accounting or equivalent experience.
2-3 years collection experience.
Enthusiastic team player with a positive attitude and winning track record.
Self-starter capable of delivering on goals with minimal supervision.
Excellent presentation/communication/influencing/ negotiating skills, both written and verbal, required.
Proficient with operating a personal computer and use of MS Excel/Word/Outlook and other required programs.
High level of personal motivation.
Ability to work in a fast paced environment.
Knowledge of commercial credit bureau reports and credit scoring.
Knowledge of the Equal Credit Opportunity Act and Fair Credit Act.
Knowledge of Electronic Data Interchange (EDI) process.
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Senior Accountant
Newtown Square, PA